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FeaturedVoice DLPPartnership

Bangladesh’s first telephony Voice DLP solution

CSL, Actionboard.ai, DeepDataLabs and BackDoor SecOps R&D partner to stop sensitive data leaking through phone calls, in real time.

CSL Solutions Team·Oct 26, 2026·8 min read
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Voice DLPPartnershipBankingDefense

Bangladesh’s first telephony Voice DLP solution.

A partnered solution from CSL, Actionboard.ai, DeepDataLabs and BackDoor SecOps R&D that detects, blocks and redacts sensitive data in live phone calls and call recordings.

CSL Solutions Team·Oct 26, 2026·8 min read
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Voice DLP solution with Actionboard.ai

Actionboard.ai Unified Endpoint, Voice & Hybrid Storage DLP Architecture

A comprehensive, multi-channel agentic Data Loss Prevention platform combining real-time desktop UI interception, IP Telephony & voice audio stream DLP, local 2B SLM inference, NetApp ONTAP secure storage, and Snowflake Cortex ML analytics.

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04.Actionboard Interactive Panel Ecosystem

Dual interface system ensuring friction-free user remediation across text, file, and voice interactions.

Client Endpoint UI Actionboard User Panel
High DLP Risk Detected (Score: 84/100)
Cloudflare Clef

You are attempting to copy Customer Credit Card & SSN Records during an active VoIP softphone session.

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Reduces helpdesk tickets by resolving policy violations at the user level prior to incident logging.

Why voice needs DLP

Email and file DLP are standard in Bangladeshi banks and agencies. Phone calls are not covered. Card numbers, NID numbers, account details and internal information are read aloud in contact centres and branches every day, then stored in call recordings that few teams audit.

Voice DLP applies data-loss rules to speech. It listens to the call as it happens, recognises sensitive information in Bangla and English, and acts before that information is stored or shared further.

How it works

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Live transcript, as the agent sees it
Caller · My card number is •••• •••• •••• 4821 and the expiry is ••/••
Policy PCI-02 triggered · audio muted in recording · agent prompted to switch to secure IVR
Illustrative mockup.

Who it’s for

Banks and financial institutions. Keep card and account data out of call recordings and support PCI DSS and Bangladesh Bank ICT guideline audits.
Defense and government. Flag discussion of restricted information on unclassified lines and alert the security team.
Telcos and contact centres. Offer voice DLP as a managed service on top of existing CSL hosted PBX and SBC patterns.

Get started

Voice DLP deploys on CSL Hybrid SBC Cluster and Secure Enclave patterns. Book a scoping session with a CSL-certified engineer on Actionboard.

See compatible patterns